Rich has spent more than 20 years in finance, marketing and public relations with companies such as IBM, Merrill Lynch and Paine Webber. His work in these large organizations, as well as his own business, has helped him build a strong business acumen and a unique perspective on leadership development. He has designed a variety of leadership development programs, has presented numerous instructional seminars and workshops, and is a skilled coach and facilitator. Rich has an MBA from the University of Chicago and a Bachelor 's degree in Economics from Brigham Young University.